CLAYTON Off Road Hard-Arm™ Suspension comes with the abuse-proof Limited Lifetime Warranty against bending or breaking of our control arms only. This warranty shall only cover the original purchaser of CLAYTON Off Road suspension and may not be sold or transferred to a secondary purchaser. This warranty shall be automatically voided if the items sent for warranty replacement are modified in any way or were not used as intended or applicable.
For all warranty claims:
- Claimant must obtain RGA# (Return Goods Authorization). The RGA must accompany any and all returned items.
- All shipping and insurance costs are the responsibility of the shipper. Packages shipped as C.O.D. will be refused.
- Claimant agrees to be charged the cost of shipping of the replacement product.
Items not covered by the warranty
1. CLAYTON Off Road components may have minor finish damage to powder coated or plated surfaces which may occur during shipping. Such damage is not covered under the warranty.
2. Following parts are subject to wear and are not considered defective when worn:
- Johnny Joint bushings
- Washers and snap rings
- OEM-style rubber bushings
- Brake lines
- Shocks
- Springs
- Skid plates
- Track bars
- Any mounting brackets and/or hardware
These items are guaranteed for 90 days from the original date or purchase against defects in workmanship only.
3. Products or components which have been subjected to abuse, accident, alteration, modification, improper installation, tampering, negligence, misuse, or products installed on a vehicle used in sanctioned racing events ( a race is hereby defined as any contest between two or more vehicles, or any contest of one or more vehicles against the clock or each other whether or not such contest is for a prize).
4. CLAYTON Off Road Mfg, LLC shall not be responsible for any retail parts sold and shall not be held liable for any loss, damage or injury, whether ordinary, direct, special, incidental or consequential, arising from the manufacture, sale, installation, resale, delivery, possession, handling or use of its products.
CLAYTON Off Road Mfg, LLC is not responsible for typographical errors either in pricing or content.
The above warranties, policies and prices are subject to change without prior notice.
Damaged or Missing Parts Policy
If you receive a product that is damaged or has parts missing you must contact us within 14 days to arrange replacement. You maybe required to submit photos of damaged parts before the new parts are shipped. We may also request that the damaged parts be returned for inspection.
